Communication in Health and Social Care

What is Communication in Health and Social Care?

Effective communication is an essential skill in the practice of health and social care because it helps to create caring, trusting and practical relationships with the individuals being cared for, their families and coworkers. Being able to communicate effectively means that workers in health and social care are more able to develop their knowledge about the people they care for, and so put the principles of person-centred care into practice.

Who is the Communication in Health and Social Care Course Suitable For?

Those working in health and social care requiring an understanding of how to communicate effectively with the people for whom they care, their families and co-workers.

What's Included in the Communication in Health and Social Care Course?

This online Communication in Health and Social Care course aims to ensure that the learner understands why effective communication is important, what skills are required to facilitate it, and how to remove barriers

Course Content

• The benefits of effective communication
• Verbal communication and its elements
• Non-verbal communication
• One-to-one communication
• Group communication
• Barriers to effective communication
• Dealing with barriers to effective communication

Course Duration

1 hour

Available In

Audio with subtitles

Delivered Via

Internet / online

For short courses a completion certificate is available at the end of the course. You can screenshot this or print it out to confirm completion of the training.

For accredited courses a certificate will be sent directly to you from the appropriate awarding body.

All you need to complete our e-learning courses is a computer, tablet or smartphone and an internet connection.

E-learning is flexible, efficient, and cost-effective, meaning you can progress through the modules at your own pace, at your own time to fit the training in around your work and personal life.

Short online courses also help employers to demonstrate that they have fulfilled their legal duties to ensure their personnel have been adequately trained.

Once the courses have been completed, a confirmation of results can be saved or printed as evidence. This can then be kept on record as evidence of suitable training.

You will instantly receive a confirmation email with your order details and your course login details will follow within one business working day.

Please note that course bookings can not be processed over weekends or bank holidays and will be processed the next business working day.

Step 1

Click the 'Buy' or 'Add to cart' button and you will be taken to our payment/booking page where you can choose to pay online now using a debit/credit card or you can pay later by invoice.

Step 2

Once you have paid for your course(s), you will receive an email from our team advising how to begin your training.

Step 3

You will be provided with a username and password which will enable you to access the e-learning portal. Login to start your course, once you have completed and passed the course, you will be able to download and print your certificate straight away.

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