A surprising number of people work in occupations that require them to work on their own either in people’s homes or in other people’s premises – examples include social workers, community nurses, home helps, sales representatives and estate agents.
Sadly, for a variety of reasons, each day sees many people in these occupations subject to either verbal or physical violence or aggression.
This Personal Safety in Other People′s Homes and Premises course looks at why such violence and aggression occurs. It also enables the learner to develop skills aimed at reducing the likelihood of violence and – should it occur – limiting its outcome.
Personal Safety Learning Objectives
By the end of this course you will be able to:
- State the risks
Describe forms of risk control:
- Describe how to handle aggressive behaviour
- Understand how to avoid violence and aggression
- Understand how to handle violent behaviour
This e-learning provides awareness education. Face-to-face training, coaching or supervision would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.
- All members of an organisation requiring a base level understanding of the subject.
Audio or Non-Audio